David Shaked is our lead mentor and co-creator of the Appreciative Inquiry module. His Resilient Leadership focus is Inquiring from a Place of Not Knowing: our 1st Key of Kindness.
Based in London, United Kingdom, he is a positive organizational transformation leader helping individuals, groups and organizations “get in gear” (or shift to a higher gear…) for positive change. He supports leaders and teams in creating inspiring visions for their future and in finding ways forward. David enables clients to think differently and unlock possibilities – no matter how difficult a situation may seem. He does this through flexible, creative and practical use of strength-based approaches to change facilitation/enablement and… by asking different questions!
David has over twenty years of experience in designing and leading successful change, organizational development interventions and training programs particularly in the areas of strategic planning, efficiency improvement, team building, coaching and leadership development, stakeholder/employee engagement and regulatory compliance. Previously he worked as a Lean Six Sigma business improvement leader in Johnson & Johnson leading process improvement in sales, marketing, finance, IT, HR, customer services and order fulfilment/logistics. He has worked all across Europe, the USA, the Middle East, India and China.
David is a practitioner, trainer and thought leader of several strength-based and dialogic approaches to change such as Appreciative Inquiry, Solution Focus Coaching, Positive Deviance and Positive Psychology. He is a certified Appreciative Inquiry trainer for NTL in Europe and in the USA, a Lean Thinking and Six Sigma certified Master Black Belt and experienced trainer. He holds a Bachelor’s degree in Accounting and Economics (Hebrew University of Jerusalem) and an MBA (University of Texas-Austin).
A world-wide pioneer in combining the leading and most widely used approaches to business improvement Lean Thinking and Six Sigma with strength-based approaches to organizational change, he has been practicing and innovating in this area since 2008. His book Strength-based Lean Six Sigma was published in 2013. In it he presents a ground-breaking strength-based approach to process and efficiency improvement combining the rigor of Lean Six Sigma with the energy, creativity and engagement of strength-based change.
Qualifications and Experience:
Israel: BA (Accounting and Economics, Hebrew University, Jerusalem), 1998
USA: MBA (IM and Entrepreneurship, McCombs School of Business, University of Texas – Austin), 2001
USA: Master Black Belt certification and training qualification in Lean Six Sigma (Johnson & Johnson), 2005
USA: Appreciative Inquiry Practitioner and trainer Certificate (NTL / Case Western, Washington DC), 2010
UK: Solution-Focus coaching certificate, 2011
UK: Organizational Development certificate program (NTL), 2016
Experienced in various group facilitation and problem-solving techniques as well as high engagement processes (e.g. Kaizen, Solution-Focus, Appreciative Inquiry, Change Acceleration, Open Space, World Cafe, OPERA, Future Search, AI Summit, SOAR, Time to Think)
Balanced Scorecard/Business Dashboard experience across EMEA and in various functions
Europe: Full member of NTL and OD Network Europe